Guest Services

Attentive, personalized service and some extraordinary special touches are what set The Iroquois New York apart from other hotels.

Enjoy breakfast in Le Petit Triomphe and lunch, dinner or drinks in Triomphe restaurant.  Relax and refresh in our fully outfitted fitness center with Finnish sauna.  For a quiet read or to catch up on business, use our New York Library lounge complete with a variety of daily newspapers, a complimentary high-speed computer and printer as well as AIRS – a real-time airline information touch screen for arrivals and departures at New York’s major airports. We invite you to sit with one of the many books we have stocked… all on our favorite subject, of course, New York City!

• Concierge Desk staffed with Clefs d'Or certified concierge
• In-room safe
• Full outfitted, 24-hour fitness center with Finnish Sauna
• Nintendo
• Full nightly turndown service with Le Belge chocolates and a weather card
• Complimentary Sparkling Water in room upon arrival
• LG Flat Screen HDTV and DVD player
• i-Home i-Pod docking stations with radio, alarm and additional mp3 jack
• Frette bed and bath linens
• Molton Brown bath products
• Complimentary High-speed Wireless or DSL Internet Access
• Complimentary DVD library
• Complimentary Daily Delivery of the New York Times
• Complimentary Overnight Shoeshine
• Complimentary morning coffee in the Lobby
• Complimentary welcome iced tea or cider in the Lobby

Celebrating? Order something special before you arrive or order for a friend's stay.  Our Elegant Touches are the perfect way to order special amenities before you arrive atThe Iroquois New York.

Traveling with Children?

The Iroquois New York knows that children – and parents – need special treatment when traveling. We want you to feel comfortable and welcome when you travel with your loved ones.

The Iroquois New York offers a variety of unique services, including lending libraries of DVD’s and board games, strollers, baby cribs, bed rails for toddlers, baby bath tubs, child-proof kits for kids under four; all are free for the asking during your stay. Babysitter and nanny services are also available.

In-room Nintendo, special welcome gifts, childrens' robes and slippers and exclusive, complimentary copies of Time Out New York kid’s magazine are all available to families staying at The Iroquois New York.

Click on the Kids' Guide to Manhattan or the concierge can supply you with a list of dozens of activities.  Feel free to call ahead of time for ideas.